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How bolamerah Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use our platform — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataNo third-party data sellingIndonesia-region applicable

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several practical measures to keep your data safe from the moment you log in to the moment you close the session. These are not abstract promises — they are the actual steps built into how your account and payments work.

Encrypted Account Sessions Every login session uses SSL encryption. Your account data — including the wallet details you used for your GoPay or DANA deposit — is transmitted over a secure connection at all times.

Cookie Use and Control We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies in your browser settings; note that blocking session cookies will log you out automatically.

Data Retention Schedule We keep account and transaction records for as long as your account is active and for the period required by applicable local law. When you close your account, we begin our standard deletion process for data not subject to legal retention obligations.

Request Changes or Deletion You can request a copy of your data, ask us to correct inaccurate information, or submit a deletion request through the Privacy section in your account Help Centre or via our support email.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is handled, want to request a copy of what we hold, or need to update information linked to your DANA, OVO, or GoPay wallet, our support team is here to help. Reach us through the channels below and we will respond as quickly as the matter allows.

What Data We Collect and Why

bolamerah Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bolamerah, we collect the information you submit during registration — your name, email address, and the payment method you connect, whether that is DANA, OVO, or GoPay. When you make a deposit or request a withdrawal, our payment processor records

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the transaction reference and wallet identifier to match the funds to your account. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — your browser type, IP address, and the pages you visit — to
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detect irregular access and keep your account secure. Players in Bekasi and across Indonesia using mobile browsers generate session logs the same way as desktop sessions; that data is used solely for security and service continuity. We may collect usage patterns to improve how the lobby
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loads on your device, but this data is anonymised before any internal analysis. We do not sell, rent, or trade your personal information to third parties for marketing. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors need to
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complete your transaction. If local law in your eligible region requires us to retain certain records, we comply with those obligations and will notify you of any material change to this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Your Privacy

Real questions from people using bolamerah — about their account data, wallet information, and how to exercise their rights under this policy.

We collect your name, email address, and the payment wallet you connect — DANA, OVO, or GoPay. We do not collect more than what is needed to operate your account and process transactions.

We share only the transaction reference with your chosen payment processor — DANA, OVO, or GoPay — to match your deposit to your account. We do not sell or share wallet data for marketing.

Log into your account, go to the Help Centre, and use the Privacy and Data section to submit a formal access request. We will respond with the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through your account Help Centre or by email. We will process it after verifying your identity, subject to any legal retention requirements in your eligible region.

We use session cookies for login continuity and preference cookies for lobby settings. You can manage or delete cookies through your browser settings, though blocking session cookies will end your active session.

Records are kept while your account is active and for however long local law in your eligible region requires after closure. Data not subject to legal retention is deleted once the standard schedule is complete.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bolamerah Handles Your Personal Information

Data Handling, Cookies and Account Security

Contact Us About Your Data

Frequently Asked Questions About Your Privacy

01 What personal information does bolamerah collect when I register?

02 Does bolamerah share my DANA or OVO wallet data with anyone?

03 How do I request a copy of the data bolamerah holds on me?

04 Can I ask bolamerah to delete my personal information?

05 What cookies does bolamerah use and how can I control them?

06 How long does bolamerah keep my account and transaction records?

Privacy Policy

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